Introduction
Welcome to our online bookstore. By accessing and purchasing from our website, you agree to comply with and be bound by the following policy. Please read these terms carefully before making a purchase.
Ordering and Payment
1. All orders must be placed through our official website. We accept major credit cards, debit cards, and other secure payment methods as listed at checkout.
2. Prices for books are listed in euros and include VAT where applicable.
Shipping and Delivery
1. Shipping fees and estimated delivery times are provided during the checkout process.
2. Customers will receive a confirmation email with tracking information once their order is dispatched.
Returns and Refunds
1. Returns are accepted within 14 days of receipt, provided the books are in their original condition.
2. Refunds will be issued to the original payment method after we receive and inspect the returned items.
3.Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Privacy and Data Protection
We respect your privacy and are committed to protecting your personal data. Information collected during the ordering process is used solely for processing orders and will not be shared with third parties, except as required by law.
Customer Service
If you have any questions or concerns regarding your order, please contact our customer service team via email ninecloudbs@gmail.com. We aim to respond within 2 business days.
Changes to Policy
We reserve the right to update or modify this policy at any time. Changes will be posted on our website and will take effect immediately.
Wholesale Inquiries
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Payment Methods
• Credit / Debit Cards
• PAYPAL
• Offline Payments